Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification to its shipping options after backlash from users.
